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      Guarantor and essential documents: instructions for use

      30 April 2025

      In order to accept your application, the landlord requires a number of documents relating to the guarantor of your rental property. In fact, this request has become very common, even though a... See more

      In order to accept your application, the landlord requires a number of documents relating... See more

      Garant

      Tenant

      Réduction de loyer de solidarité (RLS) : fonctionnement, conditions d'éligibilité, montants, démarches et barèmes pour les locataires.

      All you need to know about the solidarity rent reduction (RLS)

      The French government has set up a number of schemes to help low-income... See more

      17 September 2025
      Garantme Team
      Garantme Team
      Pourquoi les propriétaires sont-ils moins enclins à louer leurs biens à des freelances ? Et comment trouver un logement en étant indépendant ?

      Why are landlords afraid to rent to freelancers?

      Fixed incomes and permanent contracts generally reassure landlords. But in a... See more

      13 September 2025
      Garantme Team
      Garantme Team
      Vous êtes locataire et vous aimeriez changer de garant en cours de bail ? C’est possible, mais vous devez respecter certaines conditions.

      How do I change my guarantor when I'm a tenant?

      Most landlords require a guarantor to secure the payment of rent. However,... See more

      9 September 2025
      Garantme Team
      Garantme Team

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      COMPLAINTS

      In case of dissatisfaction, you can address your complaint to: reclamation@garantme.fr
      We will acknowledge receipt within 10 working days from the date of sending, and in any case, we will respond to the complaint within a maximum of 2 months.
      If the disagreement persists, you can seek the opinion of the Médiateur de l’Assurance online at the address La Médiation de l’assurance - Home
      By mail at the address: La Médiation de l’assurance TSA 50110 75441 PARIS CEDEX 09 or by email at the address www.mediation-assurance.org
      Submission to the La Médiation de l’Assurance is free but can only occur after sending us a written complaint.

      Garantme, a simplified joint-stock company with a capital of €19,908.16, registered under the RCS (Trade and Companies Register) number 832 523 344 in Bobigny. The company is governed by the Insurance Code and registered with ORIAS under the number 17006810, www.orias.fr. Headquarters: 9 rue des colonnes, 75002 Paris.