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      Guarantor and essential documents: instructions for use

      30 April 2025

      In order to accept your application, the landlord requires a number of documents relating to the guarantor of your rental property. In fact, this request has become very common, even though a... See more

      In order to accept your application, the landlord requires a number of documents relating... See more

      Garant

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      6 May 2025
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      Renting: which organizations can act as guarantors?

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      2 May 2025
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      Fraudulent rental files: what are the risks?

      Finding a place to live in France can be very difficult, especially in major... See more

      2 May 2025
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      COMPLAINTS

      In case of dissatisfaction, you can address your complaint to: reclamation@garantme.fr
      We will acknowledge receipt within 10 working days from the date of sending, and in any case, we will respond to the complaint within a maximum of 2 months.
      If the disagreement persists, you can seek the opinion of the Médiateur de l’Assurance online at the address La Médiation de l’assurance - Home
      By mail at the address: La Médiation de l’assurance TSA 50110 75441 PARIS CEDEX 09 or by email at the address www.mediation-assurance.org
      Submission to the La Médiation de l’Assurance is free but can only occur after sending us a written complaint.

      Garantme, a simplified joint-stock company with a capital of €19,908.16, registered under the RCS (Trade and Companies Register) number 832 523 344 in Bobigny. The company is governed by the Insurance Code and registered with ORIAS under the number 17006810, www.orias.fr. Headquarters: 9 rue des colonnes, 75002 Paris.