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LandlordsAgenciesFAQ
How does it work?

How does it work?

1
Online form
2
Certificate of Eligibility®
3
Apartment research
4
Garantme priority
5
Landlord approval
6
Guarantor Pack® Activation

Fill in the online form

1

In just 5 minutes, fill your application and upload the supporting documents.

If you miss one of them, no worries, you can save and come back later!

1
Online form

1. Fill in the online form

In just 5 minutes, fill your application and upload the supporting documents.

If you miss one of them, no worries, you can save and come back later!

2
Certificate of Eligibility®

2. Get your Certificate of Eligibility®

Receive your Certificate of Eligibility on the same day. This document proves to landlords that Garantme can be your guarantor.
3
Apartment research

3. Start your apartment research

During your apartment search and visits, simply include the Certificate of Eligibility® in your application for landlords to see it. It is valid everywhere in France.
4
Garantme priority

4. Increase your chances with Garantme

Get top priority with our network of partner agencies or send us the landlord’s contact information if they don't know us. Our team will call them to support your application and present the guarantee.
5
Landlord approval

5. Get landlord approval

Send us an email once a landlord approves your application.
6
Guarantor Pack® Activation

6. Activate the Guarantor Pack®

In two hours, you receive a secure payment link in your mailbox to activate the Guarantor Pack®. Upon receipt of payment, Garantme automatically emails the Guarantee to your landlord.
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Reclamations

You can email us at reclamation@garantme.fr or write to the Médiateur de l'Assurance at the address : TSA 50110, 75441 Paris Cedex. We will come back to you in 24 hours.

Garantme, simplified joint-stock company with a capital of € 12,001, 832 523 344 RCS Bobigny. Garantme is governed by the Insurance Code and registered with ORIAS № 17006810. Headquarters: 12 rue Anselme, 93400 Saint-Ouen