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      Guarantor and essential documents: instructions for use

      30 April 2025

      In order to accept your application, the landlord requires a number of documents relating to the guarantor of your rental property. In fact, this request has become very common, even though a... See more

      In order to accept your application, the landlord requires a number of documents relating... See more

      Garant

      Tenant

      Signer un bail à distance : comment faire à l’heure du numérique?

      Is it possible to sign a lease remotely in the digital age?

      Are you about to move to the other side of France and can't come to sign your... See more

      25 September 2025
      Garantme Team
      Garantme Team
      Votre propriétaire peut-il augmenter le loyer ? Dans quel cas pouvez-vous contester ? Zoom sur ce que vous devez savoir pour faire face.

      When can a landlord raise the rent?

      As a tenant, does my landlord have the right to increase my rent during the... See more

      23 September 2025
      Garantme Team
      Garantme Team
      Découvrez tous nos conseils pour vous aider à trouver un logement en tant qu’étudiant étranger.

      How do I find accommodation for a foreign student?

      International students make up 14% of the student population in France,... See more

      20 September 2025
      Garantme Team
      Garantme Team

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      COMPLAINTS

      In case of dissatisfaction, you can address your complaint to: reclamation@garantme.fr
      We will acknowledge receipt within 10 working days from the date of sending, and in any case, we will respond to the complaint within a maximum of 2 months.
      If the disagreement persists, you can seek the opinion of the Médiateur de l’Assurance online at the address La Médiation de l’assurance - Home
      By mail at the address: La Médiation de l’assurance TSA 50110 75441 PARIS CEDEX 09 or by email at the address www.mediation-assurance.org
      Submission to the La Médiation de l’Assurance is free but can only occur after sending us a written complaint.

      Garantme, a simplified joint-stock company with a capital of €19,908.16, registered under the RCS (Trade and Companies Register) number 832 523 344 in Bobigny. The company is governed by the Insurance Code and registered with ORIAS under the number 17006810, www.orias.fr. Headquarters: 9 rue des colonnes, 75002 Paris.