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COMPLAINTS

In case of dissatisfaction, you can address your complaint to: reclamation@garantme.fr
We will acknowledge receipt within 10 working days from the date of sending, and in any case, we will respond to the complaint within a maximum of 2 months.
If the disagreement persists, you can seek the opinion of the Médiateur de l’Assurance online at the address La Médiation de l’assurance - Home
By mail at the address: La Médiation de l’assurance TSA 50110 75441 PARIS CEDEX 09 or by email at the address www.mediation-assurance.org
Submission to the La Médiation de l’Assurance is free but can only occur after sending us a written complaint.

Garantme, a simplified joint-stock company with a capital of €19,908.16, registered under the RCS (Trade and Companies Register) number 832 523 344 in Bobigny. The company is governed by the Insurance Code and registered with ORIAS under the number 17006810, www.orias.fr. Headquarters: 9 rue des colonnes, 75002 Paris.